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Should I buy the in-cabin pet carrier my airline sells (or approves)?

An earlier version of this post is one of Dog Jaunt’s top hits — clearly, it’s a question that a lot of you have, but the info in the old post was getting dated. Here’s a re-do, with fresh information.

Nowadays, only two major U.S. airlines will sell you an in-cabin carrier: JetBlue and Southwest. Please note that while AirTran and United say they do, I learned yesterday from customer reps that AirTran has in fact discontinued that service, and United sells only hard-sided carriers for cargo transport. Alaska Airlines used to sell in-cabin carriers at some of its ticket counters, but no longer.

JetBlue’s in-cabin pet carrier

The carrier that JetBlue sells reportedly weighs 2 lbs. and measures 16″ long x 8-1/2″ high x 10″ wide. It costs $50. It has zippered openings on one end, one side, and the top; there are a respectable number of mesh ventilation panels; and one of them is located on the carrier’s top, so you can see your pet while she’s at your feet (as she will be during most of your travels).

The JetBlue pet carrier

The JetBlue pet carrier [Photo by JetBlue]

It is, however, and as JetBlue itself points out, “a small pet carrier” (emphasis in the original). The height of a carrier should be the same (or about the same — on a few occasions, Chloe has traveled in carriers an inch or two shorter than she is) as your dog’s height at the shoulder. In a JetBlue-sized carrier, I wouldn’t try anything larger than a Chihuahua or a Pomeranian or a Yorkie (as pictured).

We often fly with Chloe on JetBlue (our preferred airlines, given where we live and where we go, are JetBlue, United, Southwest, and Virgin America). She’s 12″ tall, about 16″ from nape of neck to base of tail, and weighs 13 lbs., and would never fit in the JetBlue carrier. She typically travels in a large SturdiBag carrier, which measures 18 L x 12 H x 12 W inches.

If you look at Dog Jaunt’s growing collection of airplane under-seat space measurements, you’ll see that the best seats on a JetBlue A320 for a traveler with a pet have under-seat spaces that are either 10″ or 11″ tall (on an E-190 the space is 9″ tall). The large SturdiBag works because its top and sides are extremely flexible (also, Chloe does not fill it completely, and prefers to travel lying down and curled up, so there’s room for the carrier top to flex down into).

Southwest’s in-cabin carrier

I started out pooh-poohing the carrier that Southwest sells, but they changed its design a while back, and a reader sent me a great mod that I’ll soon post, and now I’m much more positive about it. It measures 18.5″ L x 13.5″ w x 8.5″ h — but it has a top gusset that expands to add 2″ to its height, bringing it up to a respectable 10.5 inches. It costs $48. The gusset tends to droop downwards; the modification I’ll post keeps the gusset elevated. It has a lot of mesh ventilation panels, and, again, one of them is on the top, so you can look down into it at your pet.

The Southwest Airlines pet carrier

The Southwest Airlines pet carrier [Photo by Southwest Airlines]

That’s a nice-sized carrier — a little longer, in fact, than the one Chloe uses, and and inch and a half wider. If I only flew on Southwest, and if Chloe were just a bit shorter, I’d buy their carrier, and install the mod.

Since we do fly on other airlines, I prefer Chloe’s large SturdiBag. I like the quality of the SturdiBag, and I like the extra inch and a half of height it offers. It fits comfortably onboard (as you’ll see when you look at the measurements actual travelers have recorded, Southwest’s under-seat spaces provide more headroom than the simple 8.5″ listed in the airline’s official measurements). Other airlines might react negatively to the Southwest carrier, since it is so wide.

Sherpa’s Pet’s Guaranteed On Board option

Guaranteed On Board (“GOB”) is officially a creature of the Quaker Pet Group, but of their brands, you’re most likely to know Sherpa’s Pet Trading Co., maker of the soft-sided carriers that started the soft-sided carrier movement. Frankly, I don’t like their carriers. The one I’ve minded least is the Delta Deluxe carrier we bought to bring our cat Cora home from Ohio, but even still, it’s got flaws.

Nevertheless, the Sherpa carriers are popular, and if (1) you have a small pet who complies with an airline’s official maximums, and (2) you’re nervous about your upcoming trip and would love to take some of the worry out of it, you might want to consider the GOB program.

Here’s how it works: Sherpa represents that certain of its carriers are acceptable on certain U.S. airlines. If your dog fits in an approved carrier for a particular airline, and yet you are still prevented from boarding with her, Sherpa will refund you the cost of your flight plus your pet travel fee. Please note that there is a form to fill out (click on “Airline Forms” in the menu at the top of the main GOB page), which will generate a certificate that you will need to bring with you to the airport on the day of travel. Please also note that there is a long list of exceptions and caveats. I have no data to give you about how many submitted claims are actually paid.

I have not used the program myself, because (1) I don’t like Sherpa carriers, and (2) Chloe is too large for the small Original Deluxe, American Airlines Duffle, or Element Duffle carriers, the only ones Southwest accepts under the program. She does fit in the Delta Deluxe carrier (the same one our new cat Cora used), so if I were nervous about traveling with her on American, Delta, or United (all of which accept that carrier under the GOB program), I’d dust it off and use it — and fill out the GOB form.

That’s getting confusing, so let me take a step back and break it down by airline. Here are the Sherpa carriers that each will accept under the GOB program:

American — The small and medium American Airlines Duffle; the small and medium Original Sherpa Deluxe carrier; the Delta Deluxe carrier; the small Element Duffle; and the medium Ultimate on Wheels carrier (plus the Cat Tote)

AirTran — The small (only) American Airlines Duffle; the small (only) Original Sherpa Deluxe carrier; and the small Element Duffle

Alaska — Same as AirTran

Delta — Same as American

Southwest — Same as AirTran

USAir — Same as AirTran

United — Same as American

If you have a large small dog like Chloe, the only parts of this program that will interest you are American, Delta, and United. If your dog is a very large small dog, American drops off the list, because they have an upper weight limit of 20 lbs., and you’re unlikely to get a GOB refund when your dog+carrier is over the maximum weight. If your dog is that large, in fact, it’s probably also unlikely that you’d get a GOB refund for a Delta or United flight, though the basis for denial of boarding would instead focus on how your dog fits into the carrier.

If, however, you have a small dog (i.e., one who truly fits in a GOB carrier for your airline, and meets that airline’s age and size requirements), the program might be a good choice for you — but only if you’re really nervous about flying with your pet. Otherwise, why bother? You have a small dog who meets your airline’s requirements, and your carrier complies with the airline’s requirements — heck, you can put your feet up and relax.


  • Coton_Crazy

    By far the best in cabin carrier is SturdiBag. If you have to squish your bag under the seat the top does not collapse on the dogs. I have flown several international trips in other brand on in cabin carriers.. this one is my go-to bag now.


    I will be traveling with my Shih Tzu this Christmas from CT to FL it’s about a 2 1/2 hour flight and he is around 16 pounds and his measurements are 12 h x 15 long do you think that he will be okay to fit in the large sturdibag? I have never flown with him before so I’m not sure what would fit him best. Thank You

  • I think that’d be a great bag for him, Vicki! Chloe is 12″ high at the shoulders, and about 16″ long, and she’s very comfortable in her large SturdiBag. Have fun in the sun!!

  • Terry


    I may be flying (and can use Southwest if need be) with my 2 Yorkies. However, they are not the tiny kind :). Monty is about 11 lbs., and his sister Bella is about 13–so they would just come in under SW for 2 animals in the same carrier and the weight requirement. I have looked at the “double” carriers, but am so afraid that the size won’t be right and I’ll be turned down. Do you think the SW carrier will accommodate these two? I think they will behave together. I would appreciate any advice or recommendations you might have. A rolled carrier would be perfect, but don’t know if that will be possible. I will be traveling a few weeks after donating a kidney and it would be better to not have to carry them.


  • Holy moly, Terry! I am filled with admiration, and wish you and your don-ee every good thing. I suspect your pups would fit okay in there, but I’d buy the thing and try it out. If not, in your shoes I’d go for the double carrier. Is there an airline agent in the world who would be harsh to you once you’d explained your situation? I seriously hope not. But start with the Southwest carrier, and regarding the wheeled part, consider a stroller or a rolling luggage cart β€” if you look at the blog under Rolling Carrier Options, you’ll see that readers have used both happily:

  • Terry

    Thanks, Mary-Alice…..I think I might check out the double bag (they are siblings after all) and just do my best to get some help at the airport. I travel a lot for work–so I know a generous tip can usually get the help you need πŸ™‚ Thank you for best wishes for the surgery. It is my cousin Doug, and we are hoping for a type match soon. If we do the travel, I’ll let you know how the little monsters coped!


  • Barbara Hendricks

    Hi Mary Alice:
    I am totally confused!!! I am flying with Jewelz for the first time on Southwest in January to West Palm Beach FL. I have been reading your comments about the weight for each airline. Can I use the the Sherpa Ultimate medium for Southwest? She weighs 16 lbs, 15inches long, 7 1/2w 9’high. I am looking for a travel bag with wheels. If you have any suggestions or what type of travel bag will be guaranteed for Southwest, please advise. Thanks for your help


  • Hi, Barbara! Back troubles, so this’ll be a terser reply than usual. Confused because it’s, well, confusing. Often a bigger carrier than an airline officially allows fits fine, is the basic point. Southwest is unusual in not providing maximums (instead, it provides the measurements of its underseat spaces β€” but here’s the hitch: they’re not wildly accurate). Your pup sounds just about Chloe’s size, so the Sherpa Ultimate medium would work fine (please see this post, about the exact same size Delta Deluxe Sherpa: ). As you’ll see, we use the large SturdiBag, almost exactly the same size, by preference, and we travel constantly on Southwest. Re wheels: The wheeled carriers will likely be too small for your pup or, one size up, too large for in-cabin use (the wheels and their structure reduce the available interior space for your dog). Instead, I’d choose one of the options in these posts: Hope that helps! (Quick edit to add that Southwest’s own bag would likely also work fine for you: )

  • Christin

    Hi, im from the Philippines and will be Travelling with my Dog( shih tzu) to US thru delta. The problem is the only allowed kennel size is 15x13x10. But my dog( almost 19 long) also I can’t find any Sherpa bag here in my country. Will a customized bag will be okay? Like 19inches long? Coz the airline rep told its not possible. I don’t want to leave my baby. Nobody will take of him here. Plus he can’t go in the cargo because of his breed. I hope I can hear from you ASAP.

  • Ms. D

    Wow…everyone tells me my dog is “super thick” for his size, but he’s *6* pounds heavier than Chloe while still being 12″ to the shoulder. And there’s not an ounce of fat on him, I can feel his spine and ribs quite easily (to the point that it sometimes worries me he’s lost weight), he’s got a serious tuck, etc.

    With that, I’ve flown him just fine before. He can deal with the 10″ carriers, though I wouldn’t dare do it on an international flight. 4 hours is my limit with him, and thank heavens for status, I get to go through the faster security line, so it totals not much more than the flight. I go in and check the length of the line while checking in, then mill and wait until I will literally walk up to my gate and onto the plane immediately…haha…flying so much does give me the benefit of being able to say exactly how long both security and the walk to the gate will take with one glance at the line and another at the map. I’ve had many an FA comment that I “timed that well” when I was one of the last few customers on the plane during regular boarding (you know, before they start calling the people who can’t be bothered to be timely).

    Also I’d note that airlines and airports have grown more lax about pets just like, it seems, everywhere else. I saw no fewer than 5 dogs being walked in the concourse at SFO on a recent trip home (and the owners were carrying carriers, so not service dogs), I was on a flight with a guy with a dog in a carrier and the FAs allowed him to let his dog poke his head out so long as I didn’t mind (I was seated with him…obviously I didn’t mind). I wouldn’t count on them being lax, but that’s the trend I’ve seen…

  • Such useful info and observations, Ms. D β€” thank you!! It’s so helpful to hear from other frequent travelers β€” not every dog is Chloe-shaped.

  • Hello, Christin β€” I’m so sorry for this late reply! Now then β€” the crucial measurement, length-wise, is from the nape (back) of your pup’s neck to the base (not the tip) of his tail. I would be surprised to learn about a 19″ long Shih-Tzu, and I’m guessing that your pup isn’t much bigger than Chloe, who’s about 16″ long from nape of neck to base of tail. She travels in an 18″ long bag, and generally doesn’t use all of the available space (though it’s nice for her to have, so she can stretch a bit when she wants to). I suspect your pup, too, would be fine in a 17-18″ long bag, and that will look smaller than a 19″ bag β€” meaning that you’ll have less fast-talking to do if you’re questioned about it. So I’d start by re-measuring your pup, and considering a smaller bag. A Shih-Tzu really should have no problem fitting into an under-seat space, so I don’t see any reason to leave him at home. Please let me know more about him!

  • Hollie

    Hi Mary-Alice,
    Thank you for answering all these questions…they have been helpful to me!! I am contemplating getting two tiny toy poodles that will weigh at most six pounds and at most 9 inches tall. I would fly southwest, so I could take both of them. Do you think the Southwest bag would work?? Thanks for your help!!!

  • Hi, Hollie β€” I’m sorry it’s taken me so long to respond. I do think the Southwest bag would work, and I think that because I recently saw someone else using it to travel with two Chihuahuas at once (I think they were Chihuahuas β€” a little hard to tell through the mesh β€” but they were certainly that size). That is, assuming your pups get along! If they prefer to have their own space, you might try the divided Large SturdiBag instead, which would also work.

  • Luis Santana

    Would the Sherpa original deluxe medium work on Alaska? Its only slightly large than the required height, by 1.5 inches, but meets the length and width requirements. I am traveling in a few days and I don’t have time to return this one. Somebody please tell me it’d be fine.

  • Luis, I believe it’ll be fine. We own that carrier, and have used it a couple of times (it’s not my favorite, but they’re readily available in stores across the country). The top has a fair amount of give, so it’ll fit fine under the protrusions you may encounter. If your pet is comfortable in it, I’d go with it!

  • Ann

    I have 15 lb shih tzu..I bought the large sturdi bag..he fits well..I want to take
    him on a JetBlue flight to Florida..Will they give me a hard time with this bag..the sides do bend down…

  • Hi, Ann β€” I think you’ll be fine. Chloe’s that weight, and comparable in configuration to a Shih Tzu (a little taller, if anything), and we use the large SturdiBag happily on our many JetBlue flights. Safe travels and have fun!!

  • Campinas

    Thanks for the great Website. Im flying first time with my Poodle mix with United from Brazil to Canada (via Chicago). Im freaking out over it and still debating if I should bring him. His carrier fits the United dimensions (soft sided 11 inches high), he is just 6kg but tall. He can easily turn around but standing up? Not exactly, more like hunched over. Im so afraid that the agents wont accept him in chicago and we get stuck. During reservation, the agent made a point about the standing up and turning around part. Am I freaking out over nothing? Or should I cancel his flight? Your advice is VERY much Welcomed! thanks

  • Hello, Campinas β€” It all sounds good to me, to be honest. Chloe can’t stand completely upright in her carrier (that is, with her head erect), and that’s okay β€” the crucial thing is for them to be able to turn around, and to do that, the carrier has to be about the same height (ideally, at least the same height) as their SHOULDERS. Chloe is about 12″ tall at her shoulders, and she travels comfortably in the 12″ tall large SturdiBag β€” she curls up one way, then shifts around and curls up another way. If your pup can turn around, I believe you’ll be fine. Watch him for a while as he’s getting used to the carrier in your home β€” you’ll be able to tell if he’s physically comfortable in there or not. Safe travels, and please let us know how it goes!

  • SAK

    I flew United from Dallas to Amsterdam, with one stop each way. My pup couldn’t stand up in the carrier but could turn around. I too was freaking out beforehand, but each time the ticket agent just glanced at the carrier, didn’t say anything, and everything was fine. Although I worried about the pet carrier, that turned out to be the least problematic aspect. Don’t get me started on flight delays….

  • Donna

    I am always in the market for a “better” carrier to use when I travel with my dog on a plane. I just have a couple of comments about the Southwest Airlines carrier: 1. It is so wide (13″) that I have to tip it (and my dog!) sideways to get it down under the seat, and then again to get it back up. 2. This width also makes it sag and curl up around her when you are carrying it. It’s very awkward to try and ‘shoulder’ or carry atop a suitcase as well due to the width.

    I like the modification one reader suggested so the top doesn’t rest on my dog’s head (also annoying) but I think I will look into a SturdiBag.

    Thanks so much for all the info here! I came looking for under seat dimensions and found so much more!

  • Campinas

    Thanks Mary Alice and SAK! I feel better about it already. Im getting him used to the carrier in the house and getting him to turnaround a lot with treats. I will definitely give some feedback once the trip is over. Thanks again!

  • Karen

    This site is terrific! I haven’t quite found my answer so hopefully you will reply soon as we need to purchase a carrier soon. Because my husband is United Platinum status, he used mikes to upgrade me to first class and he will probably be automatically upgraded. They allow 1 dog in that area and our Havanese Monty is now registered. I don’t know his measurements now but I’m wondering how strict they’d be if we purchased the Sherpa large carrier as opposed to the medium. It’s just a smidgeon larger but could mean a huge difference to his comfort. He’s never flown before. We’re flying from NJ to FL What do you think? I have visions of them turning us away!

  • Hi, Karen β€” The Sherpa Original Deluxe (large) is just an inch longer than the large SturdiBag we typically use (and the other two dimensions are about the same). The difference is that the Sherpa is not as flexible a carrier as the SturdiBag (well, there are other differences, but that’s the one that’s most concerning for you). It does flex a bit, though, and I think you should be fine. You have the advantage, too, of a long-standing relationship with the airline, so they’d be likely to give you the benefit of the doubt. Like I always say, project an air of confidence (this is the third time you’ve flown with your pup THIS WEEK, is the idea), and keep your concerns to yourself, and you should sail through. Safe travels!

  • Anita

    Hello Alice,
    Thanks so much for all your posts; they are delightful to read.

    I booked a nonrefundable ticket with American Airlines to fly with my one-year-old, female pug. She weighs about 16 pounds and is 18 inches long, 12 inches tall and 6 inches wide. I assumed she was small enough so I went ahead and booked the ticket one month prior of my departure date without measuring her. I have two weeks until my flight, and I decided to measure her for the heck of it. Turns out her height exceeds American Airlines pet carrier policy of 19 inches long by 13 inches wide by 9 inches high. American Airlines also states that soft-sided pet carriers may slightly exceed those dimensions. I wonder when they say ‘slightly’, by how much?

    I need your help.

    Should I try and fly with my pug anyway? If so, what pet carriers would you suggest I purchase that would be approved by American Airlines? Should I arrive at the airport with my dog sleeping in the carrier? Do you know if they will make my dog wake up to see if she properly fits
    or will they just quickly check and let me go?

    Thanks Mary-Alice; I’m looking forward to your response.

  • Hello, Anita β€” I always turn first to our large SturdiBag carrier, and that’s what I’d recommend to you. I would be stunned if a 16-lb. Pug didn’t fit comfortably in it! And it’s an easy one to “sell” to an airline agent, since its top and sides are really flexible, allowing it to fit into oddly-shaped under-seat spaces. If your pup is sleeping on arrival, let her sleep β€” no one will wake her up, and what better demonstration that she’s comfortable?! I have collected a handful of actual under-seat measurements for American, and here they are: The large SturdiBag has always worked for us (and at times, Chloe has weighed up to 15 lbs.; her “cousin” Halley, a massively muscular Jack Russell is the same height and length as she is, but weighs more, and she, too, has always flown comfortably in a Sherpa carrier of about the same size) β€” like I say, I would be dumbfounded if it wasn’t a great choice for a 16-lb. Pug. Safe travels, and let us know how it goes!

  • yasmin

    I am traveling with my shih tzu who weights 17 lbs. I bought a large sturdibag. I am traveling with Jetblue, will they give me a problem.

  • Hi, Jasmin β€” That’s the carrier we use for Chloe on JetBlue, and it’s worked fine for years β€” she’s slightly lighter than your pup, but I don’t believe the difference will make a difference. Safe travels, and let us know how it goes!

  • Erin

    I am travelling for the first time with my two chihuahuas this december from CA to PA. I recently bought the large sturdibag and they do fit in it but im worried that southwest may give me a hard time…together they weigh probably about 22 lbs (they are the standard size chis)…do you think that i will have any problems with them? Do you think that i should buy the XL sturdibag and transfer them once i get on the plane? Thank you for any advice

  • Hi, Erin! Two of the same kind of dog are allowed in your carrier on Southwest, so that’s okay. The overall weight of 22 lbs. I wouldn’t worry about. I’d focus on how comfortable they are in the carrier β€” that’s a long day of flying, and you’ll want to make sure they can lie down and turn around comfortably. If you have room to carry the XL (or you could consider carrying PetEgo’s big Pet Dome, if you’re traveling with someone else and can share their leg room), transferring them to it once the plane levels out would be a nice solution. But they should be able to board the plane in the large size, if they appear to have room to maneuver. Please let us know how it goes!

  • Erin

    Thanks Mary Alice! I will be travelling alone with them so I’ll be limited with space, the pet dome looks great for in between flights. I’m not permitted to walk with the dogs outside the carrier in the airport right?

  • You’re not, officially (there are some rare airports where it’s okay, but the default rule is no). That said, people break the rules and get away with it. I choose not too, because I appreciate the reasoning behind the rule and because I’m not convinced that Chloe wouldn’t have an accident, but I understand that on a long travel day it’d be tempting to give a couple of cramped dogs a little leg stretch, in a quiet corner of the airport where they wouldn’t bother other passengers.

  • Erin

    When I bring my dogs to checkin what is the procedure? Will I have to open up the carrier and show them the room? Although it’s a tight fit for my pups I’m pretty sure they can turn around in there, plus the sturdibag seems to adjust pretty well with them in it

  • Hi, Erin β€” Typically, the ticketing agent just glances at the carrier. The ones that have looked closer have usually just wanted to canoodle with Chloe. I keep it all as casual as possible: “I’m traveling with a small dog and I need to pay her fee” or “and I’ve paid her fee,” depending on the airline. That’s just a reminder that a mention of her needs to be on my boarding pass; some airlines will attach a tag to her bag. Stay casual and cheerful and don’t volunteer any concerns you may have. You want to project the message that you do this all this time, no problem.

  • Kelsey

    I am flying southwest in a few weeks and have been nervous about flying with my six year old shih tzu, Sammy. He’s around 10 inches tall and 15 lbs. I’m mostly worried about height. The 8.5″ restriction is too small ( I’m surprised any dog except toys could fit) and when I reserved his ticket, the customer service rep (who was incredibly nice) reccomended I abide strictly to their height rule as apparently they are strict about that at the gate. Are they often very strict? By your stories they seem accepting of the larger sturdibag, but should I perhaps get the medium sized bag just to be safer?

    If I was turned away, what happens? Am I stranded? Would they force me to leave my dog behind? Or can I just opt to buy their carrier in order to board? Is there anyone I can talk to if problems arise?

    He’s in another state with family right now as I plan to visit them and bring the dog back home with me. He’s never flown before so I wanted him to be as comfy as possible without risking too much being turned away or causing issues. I live in Oklahoma and will be visiting New Jersey. If you have anymore insight to help my worries (first time pet flier syndrome) I would be so happy! Thanks!

  • Erin

    Thank you so much for all your advice!! One last question, do u recommend any products to help calm the dogs? I have one dog who hates loud noises and often shakes during thunderstorms, my other dog probably will be ok but anything to maybe keep her calmer would help. Any recommendations?

  • Hi, Erin β€” Check this post out: Also, since I wrote that, I’ve heard from a reader who just leaves her foot in her pup’s carrier during flights (!), and from a reader who plays music to her pup via an iPod, tucked into a pocket in her dog’s carrier (try the music from Through A Dog’s Ear for that one β€” I haven’t tried it yet for Chloe, but I hear good things about the selections they’ve made).

  • Hi, Kelsey β€” We fly on Southwest all the time (say, twice a month, on average) with Chloe, who’s 12″ tall at the shoulders and anywhere between 13 and 15 lbs. She and her large SturdiBag do beautifully, and please note that she’s taller than your Sammy. As you’ll see in this post, there’s more room available than the measurements suggest: and if you have one of their new planes, there’s even more room:
    That’s the problem with consulting an airline employee β€” they have to adhere to the written policy, when in fact there’s plenty of give. If you are very anxious, you could buy Southwest’s carrier, which is an odd form factor, but works for many dogs. It’s top is a little floppy, which some pets find unnerving. In your shoes, I would feel confident that the large SturdiBag would work (because it has, so many, many times, for us!). The trick for a nervous first-timer is to hide your anxiety. You’ve read Dog Jaunt! You’ve seen pictures of Chloe (and look through these for the large SturdiBag ones: )! You’ll present yourself at the ticket counter, and calmly advise them that you have an in-cabin pet to pay for. Do not volunteer that you are concerned! Project an air of having done this three times this week already, with two more trips to go before you do it all over again next week. Coo at your pup, and tell him and the ticketing agent what a good little traveler he is. Truly, a pup your Sammy’s size will fit fine. The main thing is to get YOU past the ticketing agent, and if you playact a little, you will. And then, next time, you truly will be calm and confident!

  • frannie mei

    thank you Mary-Alice…this site just saved my life. i am flying southwest in a month with my Chloe who is actually about the same size as your Chloe. (btw i love the term “large small dog) Anyway i was contemplating getting southwest’s bag but based on the information you’ve given and your insight i shall decline. thanks again for all your help.

  • Karen

    We will be traveling from NY to Orlando with our 7lb. Maltese for the first time at the beginning of the year. We are flying on Jet Blue. I’ve been researching carriers and am very interested in the Sturdibag you recommend. I’m just not sure what size to order, small or large. He is 11″ from nape to tail and 11″ from ground to top of head. I would appreciate your suggestions. Thanks!

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