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Reader’s report: Pet relief area at Boston’s Logan Airport (Terminal A)

This impetus for this post was a photo sent to me a couple of days ago by my friend Lisa — a lady who doesn’t fly with her dogs, and who reached Boston’s Logan International Airport (BOS) at the end of a long, long day. She kindly texted me a photo of the pet relief area at Logan’s Terminal A, which services Alaska, Delta, and United:

Pet relief area at Logan Airport’s Terminal A

Pet relief area at Logan Airport’s Terminal A

“Not exactly de luxe,” was her comment, and she’s got that right. I do wish I could see how the airport has handled the “floor” of the pet relief area — I don’t see any kind of a tray to hold what looks to be mulch laid down on the concrete, and that makes me wonder how they keep the place tidy. There are poop bags and a waste basket, as you can see. The gate is in the far corner (you can just make out its top, above the word “petport”).

Here’s a map showing where this particular area is located:

According to the airport’s website, there are pet relief areas outside the baggage claim areas of all four terminals, so if you’re arriving at Terminals B, C or E, click on “Go Inside Logan Airport,” select the terminal for your airline (don’t know which one that is? try each terminal in turn, and click on the button in the lower left corner that says “Terminal X airlines”), choose the baggage claim level view, and click on “Services.”

If your travels take you to Logan, would you let us know if the other pet relief areas look like this one? And if there are good alternatives, would you make a note of them? In the meantime, I’m adding this post to Dog Jaunt’s handy guide to airport pet relief areas.

5 comments

  • Reader Lori sent me an e-mail responding to this post, and kindly agreed that I could copy it into a comment here (please note that JetBlue flights arrive in/depart from Logan’s Terminal C):

    “I fly with my SD and ESA a few times a year. We use the grassy area across from the last doorway near the Jet Blue baggage claim.

    Ft. Lauderdale has a grassy pet relief area in the same place only you don’t have to cross the road.

    Bring your own bags to both!”

  • Amanda D.

    You’re right – not the fanciest relief area, but I guess it’s better than nothing. We always schedule a little extra time between flights so that, if necessary, we can go in search of a grassy area – we’ve found that most airports have one somewhere…

  • Amy B

    Boston’s Logan Airport is our “home” airport and here’s a quick summary of alternatives from a frequent doggy flyer:
    Terminal A: across the exit from baggage claim, across the two roadways (where the limos park) there’s a nice grassy area, not fenced but a good place to walk after a long flight
    Terminal B: no real grassy areas
    Terminal C: from baggage claim follow the signs to the Silver Line, go outside & look to your right. Grassy area is across the street. Be careful to watch for the buses coming from Terminal C, but again, nice area to stretch.
    Terminal E: exit the terminal from baggage claim & look to your left. You will see the same grassy area referenced above for Terminal C. Terminal C to E is walking distance, so its not really not too far.

  • Reader Zita just e-mailed me an update, and kindly agreed that I could post it here as a comment: “I frequently use your website when traveling with my service dog. I recently flew out of Boston Logan Airport and read your report on the lacking pet relief areas. I didn’t take photos but I wanted to reinforce the information you’d recorded. We were flying out of terminal C and the area was so disgusting that my dog refused to go to the bathroom. We waited 15 minutes and then went inside and sat for 30 minutes. I tried to make him go out again. This time he actually refused to even enter the area, I was pulling on his leash. We walked further down and we found a grassy area where he went to the bathroom immediately, it was clear he needed to go and had been holding it.

    Hopefully Boston re does their pet relief areas soon, but until then I definitely suggest people keep walking to find a grassy area.”

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